Reserve
& Collect
Choose your collection point
Say hello to over 5,000 places to earn rewards worldwide.

How it works

Location

1 Select your location

Tell us your departure location and date so we can show you the product selection available.

Browse

2 Browse & reserve

Reserve online from a minimum of 24 hours up to 30 days in advance. Order further in advance to enjoy a wider range including brands you might not find in-store.​

Bag

3 Collect & pay in store

Your order will be waiting for you in-store at the World Duty Free collection point. Simply collect, pay and enjoy!​.

Stress-free shopping

Browse and reserve from as little as 24 hours or up 30 days before you travel, so there’s no more rushing at the airport.

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Travel exclusives

Take advantage of travel exclusives from big name brands and scoop up products you won’t find anywhere else.

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Special savings

Enjoy special offers and extra savings only available when you Reserve & Collect online or via the Club Avolta app.

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Get rewarded

Join Club Avolta and collect points as you shop to unlock exclusive member offers, discounts and prizes.

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Join Club Avolta

Travel like never before with our global rewards program. Enjoy exclusive rewards from day one.

or

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FAQs

How long before I travel can I place an order?​
You can reserve online from a minimum of 24 hours up to 30 days in advance of your trip. Order further in advance to enjoy a wider range including brands and products you might not find in-store.
When do I pay for my items?​
Payment takes place in-store when you collect your order. You will need a valid boarding pass and proof of ID to collect your order, such as your passport or National ID card. The name on the order must match the name of the ID.
What happens if my travel plans change?​
Your order will be available for collection from store opening to closing on your departure date. We understand travel plans can change and so you’re under no obligation to collect your order.
Need help?​
If you need help with your order or have any queries regarding our products and services, please get in touch with our Customer Service team at customerservices.uk@dufry.com.

Red By Dufry is changing

The future is purple

Enjoy rewards from day one when you download our app.

Download the existing Red By Dufry app to be automatically transferred when we launch.

  • Exclusive offers and discounts
  • Earn points every time you shop
  • Enjoy unique perks and events

Scan
QR code

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Avolta logo

Enjoy rewards from day one when you download our app.

  • Exclusive offers and discounts
  • Earn points every time you shop
  • Enjoy unique perks and events

Scan
QR code

qr-code
Avolta logo

Enjoy rewards from day one when you download our app.

  • Exclusive offers and discounts
  • Earn points every time you shop
  • Enjoy unique perks and events

Scan
QR code

qr-code
.